Welcome to Clean-Out Drains & Plumbing. By accessing or using our website, contacting us, or engaging with our team for information, you agree to be bound by the following Website Terms and Conditions. Please read them carefully.

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1. Acceptance of Terms

By accessing or using our website or contacting us for information, you acknowledge that you have read, understood, and agree to these Website Terms and Conditions only.

Important Notice:
These Website Terms and Conditions govern website use and general interactions only. No plumbing services are provided and no service agreement is formed unless and until our Service Agreement is reviewed and accepted.

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⮞ [View Service Agreement  – Terms & Conditions for Plumbing Services]

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If you do not agree to these Website Terms and Conditions, please refrain from using our website.

 

2. Services Provided

Clean-Out Drains & Plumbing offers residential and commercial plumbing services, including but not limited to drain cleaning, repairs, installations, and emergency support. Service availability may vary based on location, scope of work, and scheduling.

All plumbing services are performed exclusively pursuant to a Service Agreement, which will be provided for review and must be accepted prior to the commencement of any work.

⮞ [Service Agreement – Terms & Conditions for Plumbing Services]

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3. User Responsibilities

You agree to:

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1. Provide accurate and complete information when requesting services

2. Ensure safe and reasonable access to the property for our technicians

3. Refrain from unlawful, abusive, or unsafe behaviour toward our staff, contractors, or systems

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4. Payments and Billing

Any pricing, estimates, or information provided through the website or initial communications are non-binding and are provided for general information purposes only.

Final pricing, billing terms, materials pricing, payment timing, and applicable fees are governed exclusively by the Service Agreement accepted by the Customer prior to the commencement of work.

⮞ [Service Agreement – Terms & Conditions for Plumbing Services]

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5. Cancellations and Rescheduling

We understand that plans change. Please notify us at least 24 hours in advance to cancel or reschedule a service appointment.

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Late cancellations or missed appointments may result in a fee as set out in the applicable Service Agreement.

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6. Intellectual Property

All content on this website, including logos, text, graphics, images, and service descriptions, is the property of Clean-Out Drains & Plumbing and may not be copied, reproduced, distributed, or used without prior written consent.

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7. Limitation of Liability

Nothing in these Website Terms and Conditions is intended to limit any rights or remedies available to consumers under the Ontario Consumer Protection Act, 2002.

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To the fullest extent permitted by law, Clean-Out Drains & Plumbing shall not be liable for:

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1. Any indirect, incidental, or consequential damages

2. Service delays caused by weather, emergencies, access issues, or third-party disruptions

3. Issues arising from pre-existing, undisclosed, or deteriorated plumbing conditions

4. Additional limitations of liability, warranties, and responsibilities are set out in the applicable Service Agreement.

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8. Third-Party Links

Our website may contain links to third-party websites for convenience. Clean-Out Drains & Plumbing does not control and is not responsible for the content, policies, or practices of any third-party sites.

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9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal information.

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10. Changes to Terms

We may update these Website Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Website Terms and Conditions.

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11. Governing Law

These Website Terms and Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes shall be resolved in the courts of Ontario.

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This section applies to website use only. Dispute resolution relating to plumbing services is governed by the dispute resolution provisions set out in the applicable Service Agreement.

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12. Contact Us

If you have any questions regarding these Website Terms and Conditions or our Service Agreement, please contact us:
Email: info@cleanout-drains.ca
Website: www.cleanout-drains.ca
Phone: 365-603-9991 (call/text) / 365-384-3838 (call only)

Updated: January 8, 2026