
CONTACT US TODAY
24/7 EMERGENCY DRAIN CLEANING & PLUMBING
Servicing the St Catharines & Niagara Region
Terms and Conditions
Welcome to Clean-Out Drains & Plumbing. By accessing or using our website, services, or engaging with our team, you agree to be bound by the following Terms and Conditions. Please read them carefully.
​
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Services Provided
Clean-Out Drains & Plumbing offers residential and commercial plumbing services, including but not limited to drain cleaning, repairs, installations, and emergency support. Service availability may vary by location and scheduling.
​
3. User Responsibilities
You agree to:
- Provide accurate and complete information when requesting services
- Ensure safe access to the property for our technicians
- Refrain from any unlawful or abusive behavior toward our staff or system
​
4. Payments and Billing
All services are subject to applicable fees, which will be communicated prior to work commencement. Payment is due upon completion unless otherwise agreed. We accept major credit cards and other approved payment methods.
​
5. Cancellations and Rescheduling
We understand that plans change. Please notify us at least 24 hours in advance to cancel or reschedule a service appointment. Late cancellations may incur a fee.
​
6. Intellectual Property
All content on our website, including logos, text, graphics, and service descriptions, is the property of Clean-Out Drains & Plumbing and may not be reproduced or used without written permission.
​
7. Limitation of Liability
Clean-Out Drains & Plumbing is not liable for:
- Any indirect, incidental, or consequential damages
- Service delays due to weather, emergencies, or third-party disruptions
- Issues arising from pre-existing plumbing conditions not disclosed
​
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external sites.
​
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your personal information
​
10. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance
​
11. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.
​
12. Contact Us
- Email: Info@cleanout-drains.ca
- Website: www.cleanout-drains.ca
- Phone: 365-384-3838
Effective Date: Sept 26, 2025
.png)